The Uganda Police Force has made significant improvements to its online application process for Certificates of Good Conduct. The processing time has been reduced from 7 working days to 5 working days.
*Fees and Payment*
The official fees for a Certificate of Good Conduct are 76,000 UGX, plus 2,300 UGX bank charges or 3,700 UGX if paying via Mobile Money (MTN)
*Customer Support*
To address issues with online applications, a customer help desk has been set up at the Interpol Office Kololo, Plot 12, Mabua Road. Those in need of assistance can visit the office or , you can email Interpol@upf.go.ug.
*Important Notice*
The public is advised to avoid middlemen or brokers when processing certificates.
Additionally, the online application process involves registering on the Uganda Police website, via the link www.upf.go.ug/services filling out the application form, paying the required fees, and booking a fingerprint capture appointment. The Certificate of Good Conduct is valid for six months from the date of issuance .
